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MICHAEL JOHNSTON
Johnston.Michael.D@Gmail.com
EDUCATION
Associate of Science
Presidential Award for Physical Sciences
2003 - Nassau Community College, Uniondale, N.Y.
INTERESTS AND ACTIVITIES
Active member and Captain of the Baldwin Volunteer Fire Department.
WORK EXPERIENCE
04/10 - 01/11
Tarr’s Home Improvement’s Inc.
118 New Hyde Park Rd, Franklin Square, NY 11010
Project Manager
- Management of two field crews.
- Direction of multiple sub-contractors representing various trades.
- Estimation and procurement of materials for multiple projects.
- Scheduling between sub-contractors and customers.
09/08 - 02/10
Brown Builders Supply Corp.
1700 Plaza Ave, New Hyde Park, NY 11040
Inside / Outside Sales
- Provided customer service through sales to new and existing accounts.
- Resolved technical issues for customers concerning products and methods.
- Created corporate website and assisted in the maintenance of inventory database.
09/06 - 09/08
A.M. Shield Waterproofing Corp.
33 Albertson Ave., Albertson N.Y. 11507
Operations Manager
- N.A.W.S.R.C. Certified Waterproofing Specialist
- Management of seven field crews, two member sales force and office personnel.
- Headed up research and development on new products and methods for the company. Implemented the capillary waterproofing, mold remediation, spray foundation waterproofing and spray air barrier programs for the company.
- Created print and web media including, but not limited to the company website, telephone book ads, salesperson pitch book, fliers, handouts, post cards and follow-up customer satisfaction documents.
- In charge of fleet maintenance on 10 vehicles and 4 pieces of heavy machinery.
- Scheduling of jobs and assignments of crews according to daily needs.
- Requisitioned needed materials in a timely manner, was also able to reduce costs through different buying strategies.
- Provided large commercial clients with estimates and also served as a member of the sales force in times of high demand.
- Ensured customer satisfaction before, during and after all jobs. Company received N.A.W.S.R.C. Service and Technicians Assessment Report Award as a result.
09/04 - 09/06
US Department of Homeland Security
Transportation Security Administration
MacArthur Airport, Ronkonkoma, NY 11779
Federal Officer / Dual Functioning Screener
- Operation and daily maintenance of metal detectors, x-ray and explosive detecting machines.
- Extensive knowledge of federal and local laws and operation procedures.
- Provided exceptional customer service to passengers, received several letters of merit from passengers.
- Recipient of "Employee of the Month" award March 2006.
OTHER EXPERIENCE
- Certified Waterproofing Specialist (C.W.S.) by the National Association of Waterproofing and Structural Repair Contractors (N.A.W.S.R.C.)
- Certified Microbial Remediation Course certificate from the Indoor Air Quality Association.
- National Fire Protection Association certified 1041 Instructor 1.
- Certified in Methods of Instruction by the National Fire Academy & Nassau County Vocational Education and Extension Board.
- F.E.M.A. certified in IS-00700, IS-00100 and IS-00200.
- Microsoft Office Suite, Adobe Photoshop, Adobe InDesign, Net Objects Fusion, Quicken and AccountMate software.
- Microsoft Windows (from version 3.1 to current version)
REFERENCES
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